For Android:
Users can avail free PlayBees membership by logging into the app with the same email ID that was used to purchase FirstCry Club Membership.

For iOS:
1. Please write to us at playbees@firstcry.com with the email ID that you purchased FC Club with
2. We will share a coupon code with you to avail PlayBees membership
3. The coupon code must be entered within the app's coupon code section
4. We will send you the detailed steps to avail Coupon Code

FirstCry Club Membership can be bought from https://www.firstcry.com/. It offers a wide range of benefits and one of the key benefits is a free subscription to PlayBees app.

Please note that we are fixing an issue that will impact logins with Password, we suggest you login with OTP.

1. Go to the menu section on the top right of the app lobby
2. Click on Login at the bottom of the menu
3. Enter your email id or mobile number
4. Click continue
5. If you are already a FirstCry user, you will be directed to the verification page and then to the app lobby
6. If you are a new user, you will have to Register yourself first
7. Once you Login/Register you should see the content unlocked, provided if you are one of the first 1000 users

Firstcry Playbees offers a variety of content and learning for kids aged from 0-8 through classic rhymes, creatively crafted stories and fun games. Learning has never been so much fun!

No, purchases made on either iOS or Android devices will be valid only on devices with the respective OS. One cannot purchase the subscription on one platform and access it on other, if you wish to play on a different OS device, you will have to purchase the subscription again.

Go to Settings Menu and check if you have the Sound turned off, if not, please check the sound of your device from device settings

Yes. Go to Settings Menu and select the span of time you'd like the App to be used in a day. Setting the app usage time to 24 hrs inadvertently switches off this feature until you change it.

Yes. You can register up to 3 kids through one account.

If you are seeing one of your kid's profile greyed out, it means you have deleted that profile. Please note it takes up to 48 hrs for a profile to be deleted and removed from your account.

1. Tap the avatar under the account (hamburger menu) section.
2. Select a Kid's profile and then click on Edit.
3. Click on Delete
Please note it takes up to 48 hrs for a profile to be deleted and removed from your account.

Yes, you can subscribe to our app and access all the content. But we suggest you login to unlock exclusive features such as Multiple Devices Support.

Please make sure you are logged in to our app to access the Multi device login support. It's exclusive for logged in memebers.

Plase check if you have logged into the app with the email ID you registered with initially. If not, please logout and re-login with the email ID that you've used to register and purchase the subscription.